EXCHANGE PROCEDURE:

Our Aim at SAJIVITHA is to provide the best service towards all of our customers and to keep all our customers fully satisfied. 

SAJIVITHA does not offer exchange/refund policy once the order is processed. However, you are eligible for an exchange if we have delivered a wrong item to you or the one you received is faulty or damaged.

In that scenario, you can contact our customer services centre by emailing us at info@sajivitha.ch along with your order number for our customer care representitative to schedule the right one for you. 

 

ORDER CANCELLATION:

No order editing and cancellation would be acceptable after 24 hours of order placement.

You may cancel your order at any time before the order has been processed. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. As soon as the product has been shipped, our exchange policy will be applicable. SAJIVITHA has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.